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Chapter 4

Leadership & Influence

Chapter 7

Sales & Negotiation Techniques

Chapter 8

Customer Service Excellence

Chapter 10

Workplace Safety, Health and Wellbeing

Chapter 1

Data Security & Privacy

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Chapter 2

Prohibited Conduct and Trading Restrictions

Chapter 3

User rights and choices over shared data

Chapter 4

Collaborative Practices for High-Performance Teams

Chapter 1

Roles & Responsibilities

Chapter 3

Onboarding & Company Culture

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Chapter 2

Insider trading laws prohibit the use of material non-public information (MNPI) when buying or selling securities. This chapter explores the legal boundaries of trading activities and highlights real-world consequences of non-compliance. Employees will learn to recognize what constitutes MNPI, understand blackout periods, and follow internal protocols before initiating trades. The goal is to ensure all team members uphold transparency, fairness, and regulatory standards in all financial dealings. Violating these rules can lead to severe disciplinary action, including termination and legal penalties. Stay informed, ask questions, and always report suspicious trading behaviors to the compliance team.

Chapter 3

In today’s digital workplace, protecting user data isn't optional—it’s a responsibility. This chapter explains how individuals can access, correct, or delete their personal data under data privacy laws such as GDPR. You'll learn how your organization informs users of their rights and honors consent preferences. Topics include opt-in/opt-out mechanisms, data portability, and handling user requests with care and efficiency. Whether you're in product, HR, or customer service, understanding data subject rights ensures trust and compliance. Empower users, respect boundaries, and always ask: Do we have a legitimate reason to collect or share this data?

Chapter 4

Teamwork fuels innovation and productivity. This chapter focuses on strategies to build trust, clarify roles, and align on shared goals. You’ll explore proven collaboration frameworks like Agile, cross-functional sprints, and tools like Slack or Trello that enhance transparency. Learn how to give constructive feedback, navigate personality differences, and encourage psychological safety. High-performance teams don’t happen by chance—they’re built through intentional practices, clear communication, and a culture of accountability. When teams collaborate well, everyone wins: individuals grow, projects succeed, and morale thrives. Let’s move from working together… to thriving together.

Chapter 1

Every team member plays a vital role in the organization’s success. This chapter breaks down common roles and responsibilities across departments and outlines the importance of ownership and accountability. You'll learn how to define clear expectations, reduce overlap, and avoid miscommunication. Whether you’re a team lead or individual contributor, understanding your scope and deliverables leads to smoother workflows and better outcomes. This section also explores the responsibilities of managers, including mentoring, performance tracking, and conflict resolution. Knowing who does what—and why—ensures better decisions, faster execution, and a stronger team dynamic.

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Chapter 2

Prohibited Conduct and Trading Restrictions

Chapter 3

User rights and choices over shared data

Chapter 4

Collaborative Practices for High-Performance Teams

Chapter 1

Roles & Responsibilities

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